Alternative e-mail address for Gateway

From July 2016, we have an alternative e-mail address which customers can contact us on, if necessary.

Use if you can’t get through to us on the usual



Talk Liverpool renews Gateway agreement Summer 2016

Merseycare’s Talk Liverpool counselling service has renewed their agreement with Liverpool Gateway Conference Centre to provide up to 6 counselling suites between May and October 2016.

This is the second set of dates Gateway has provided for Merseycare following-on from 5 years of providing a similar service for the previous contract holder – Inclusion Matters.

The Gateway Centre is seen as a neutral venue and not branded as a Merseycare service which helps service users who may feel uncomfortable about enteriong a branded Merseycare facility.

Gateway are hoping to be able to provide facilities for an expansion to this service on evenings and weekends to help meet the demand for this much-needed service.

Gateway coffee shop now open for business

coffee shop in use may 2016

Our coffee shop is now doing a roaring trade serving fantastic Illy coffees, hot chocolate, clipper teas, milkshakes, sandwiches and paninis, cakes and pastries and fresh sandwiches.

After a short construction phase which commenced in January 2016, the coffee shop and reception premises and 1st floor additional counselling suites are now in regular use. CJ Henshall’s construction of Birkdale are specialists in this type of contract where business has to continue during the sensitive construction works.

New signage and a spruce-up of the outside paintwork will fully complete the job and we look forward to welcoming new customers to enjoy our facilities.

Gateway links-up with Smartstyle Training with new ICT resources

Following a successful site visit before before Christmas, Gateway are happy to announce that Smartstyle training will be using Gateway for their Liverpool-based ICT and soft-skills programme for 2016 and beyond.

Smartstyle are a Microsoft Certified training organisation and run a wide range of courses for end users and technicians and were extremely pleased with Gateway and our central location in Liverpool.

Mandy Jones, Chief Executive, said that Gateway’s facilities, position and warm welcome along with the flexibility of our services and competitive pricing all pointed towards a long and fruitful mutual relationship.

Nigel collected the 10 new standalone pcs from Bradford with the 21″ wide screen monitors last week and these will be configured ready for courses to start at the end of January.

Gateway’s ground floor conversion commences Christmas 2015

cafe conversion day 4 (2)

We’ve finally made a start on sorting the former disused and unloved cafe space back to add to Gateway’s excellent resources as we continue to expand our services.

CW Henshall’s Joinery from Southport have started by ripping out all the old fixtures going back to Brunelli’s cafe from 2003 and all the additional fixtures from Curry in a Hurry. We’ll soon have new entrance doors, a new reception space, new training room, new storage space and 2 toilets plus our own coffee shop and seating area.

On the first floor, we’ll put in a new mezzanine floor with 3 more counselling suites so that we can expand our Talk Liverpool services.

Really excited about the project which is planned for final completion mid Feb 2016.

Looking for suggestions for the coffee bar name to or at our facebook page

Andrew Collinge Training complete apprentice Basic Skills Assessments – Sept 15

ICT Suite AC4 (2)

Andrew Collinge Training completed the basic skills assessments of 105 apprentice hairdressers at Gateway this week.

Over 3 and a half days, the trainees from salons all over Merseyside and Cheshire came to Gateway to use our ICT suite and perform the online basic skills assessments.

They used our ICT workstations and robust broadband connection to put up to 15 trainees at a time through the BKSB on-line portal, to give them a benchmark of their basic skills levels at the start of their traineeship. They’ll continue to receive the relevant individual support to improve areas of their basic skills whilst continuing with their on-the-job practical learning.

We’re so glad to welcome them back to Gateway after a short absence and hope to be able to book next years’ cohorts in for September 2016 very soon.

Gateway partners with Liverpool City Council for venue hire – Autumn 2015

LCC Town HallLCC Town Hall

We’re absolutely delighted to welcome Liverpool City Council to Gateway this week for the first couse of more than 50 which have been organised to take place between September 2015 and March 2016. Gateway was successful in fighting off competition to win a tender to provide conference and training facilities for up to 100 delegates from all departments following Liverpool City Council downsizing some of their in-house facilities following recent premises re-organisation.

The first course on Friday 18th September is entitled “Report Writing For Social Workers” and we look forward to welcoming 20 delegates to Gateway for that course.

We also welcome for the first time this Autumn British Medical Association who have 2 courses booked in OCtober and also The House of Commons with 2 outreach programmes also in October.

Usual suspects AQUA, Mencap training, LMH/HMS, HIT training, The Knowledge Academy, Health and Safety Group among many other one-off programmes are also expected back throughout Autumn and Winter.

The Gateway Stays Silver/ Green

The Gateway Conference Centre’s commitment to protecting the environment has retained them the Silver award in the Green Tourism Business Scheme. The nationally recognised award was given to the London Road centre for the innovative measures staff had made to reduce their energy usage and carbon footprint.

From using recyclable pens in all meeting rooms to installing energy efficient lighting and purchasing an A rated fridge and dishwasher, the centre’s green ethos impressed assessors who said they must be given credit for taking responsibility for the environment.

Today Nigel Byrne manager at the Conference Centre, said they were committed to going green and hoped other businesses would follow their lead.

He said: “We are absolutely delighted to have been given a silver rating once again and are very proud of the achievements we have made in cutting waste and becoming energy efficient. As a parent I feel a real personal responsibility to protect the planet for future generations.

“I know other staff feel the same and have brought that personal commitment to work with them. We have all been recycling and have set up a car sharing scheme, which are small things that long term will make a real difference. Since we have looked at ways we can be greener we have seen that there were so many areas where we could improve.

“We were leaving too many appliances on when they could be switched off and are now educating ourselves to behave differently. We are really trying to do our best and are committed to continuing to improve. This is just too important not to do.

Some of the main areas where The Gateway has made efforts to be green include drafting an environmental policy, commissioning an environmental audit from Groundworks and providing green information to customers. In addition the business is using phosphate free detergents and soaps, recycled paper, natural products in housekeeping and is now buying mainly Fairtrade products.

They have even signed up to a green electricity tariff with energy company Eon – which although costs significantly more, gives peace of mind that 100% of the energy they use has come from sustainable sources

Academy Ambassador Awards 09

The Gateway’s Allisha Collins is shortlisted for the Academy Ambassador Awards 2009

We are delighted to annouce that Allisha Collins, Conference Administrator, has been shortlisted for the Academy Ambassador Awards 2009. The Academy Ambassador Award aims to recognise staff in Liverpool’s retail, hotel, leisure and tourism sectors who provide excellence in customer care, and create a positive impression of the city. The awards are run by Liverpool’s Academy of Excellence in Customer Care – in association with 08 Welcome – which has been set up to develop excellent standards of customer care throughout the city.

The Academy Ambassador Awards will be held Thursday 5th February 2009 at the Crowne Plaza.

We wish Allisha the best of luck and hope she enjoys the night!

aaalogov2_002 08welcome

Welcoming Disabled Delegates Event

The Gateway Centre recently hosted an event on Thursday 16th October entitled Welcoming Disabled Delegates. This will hopefully be the first in a series of events we will run to help raise awareness regarding improving services for disabled delegates. We would like to thank our guest speakers, David Wade-Smith, Chairman of The Mersey Partnerships, Jude Sefton, Director of Access Unlimited and Kerrin MacPhie, Head of Sales at ACC Liverpool for their contribution to what was a thoroughly enjoyable day.