Frequent Asked Questions

How far is The Gateway Conference Centre from Lime Street Station?

The sign outside Gateway pointing to the station says 4 minutes to the station.

Are there discounts for not for profit organisations?

Yes, Gateway offers at least a 20% reduction off our standard room hire prices for not for profit organisations and registered charities.

Are there discounts on regular bookings?

Yes, Gateway will work with organisations to offer discounts off our regular pricing for regular bookings for daily, weekly, or monthly bookings.

Can Gateway provide Audio-Visual equipment for events?

Yes, Gateway has laptops, lcd projectors, microphones and pa systems as well as flip chart pads pens and stands?

Does Gateway have preferred caterers or can clients bring their own food for events?

Gateway uses 2 preferred caterers, Delifonseca and Anthony John Catering to give clients a choice of venues. We allow clients to bring in individual lunches from local retailers but if an alternative caterer is being used, permission is required from Gateway.

Is there on-site car parking at Gateway?

Yes, there is limited on-site parking which must be booked in advance for trainers/speakers guests or disabled drivers.  There are car parks immediately surrounding Gateway from £3.50 for a full day.  However, space cannot be guaranteed at these external locations.  We advise elegates to travel the last leg at least via public transport if possible or share cars.

Can Gateway be used for parties and social events?

Yes, Gateway can be used for parties and social events although we need to apply for alcohol sales using Temporary Event Notices so will need 28 days notice.


How does Gateway achieve its charitable objectives?

By offering significant reductions on standard pricings for charities and not for profit organisations, Gateway has consistently provided a benefit in kind worth more than £50,00 per year since 2002 and helped local charities provide affordable services for their client groups.

How accessible is Gateway?

Gateway has a lift between ground and first floors where the majority of meeting and conference suites are located.  There are accessible toilets on ground and first floors and the access is level from street into Gateway.  We use infra red hearing magnification systems with sennheiser headsets for hard of hearing clients.  All of our internal signage is in Braille to help sight-impaired clients.  The whole building was designed especially with full accessibility in mind for all, from special lighting to baby changing  facilities.  All our staff are hugely experienced in assisting visitors with a wide range of requirements.

Is Gateway a “Green Venue”?

Yes, Gateway has worked hard over the last 6 years to be a green venue and has retained a Silver award from the Green Tourism Business Scheme for our work on re-using, recycling and promoting sustainable suppliers and products including Fairtrade, since 2009.

What is included In Day Delegate packages?

For a fixed price per head, our Day Delegate packages can be a way of budgeting for events where everything is included.  Gateway include:

Arrival Faitrade refreshments, 2 course buffet lunches, mid morning and mid afternoon refreshments, delegate packages including pads and pens, name cards, flip chart pads pens and stands, AV equipment as required and available as well as dedicated staff throughout your event.  Day delegate packages can be for 24 hour (including overnight accommodation with a local hotel), Day Delegate, Half Day Delegate, and ICT Delegate (including access to our ICT training hardware).  Contact Gateway for assistance with any of these products.

Is there anyone on site to help with technical issues?

Yes, there is always an experienced member of Gateway staff on-hand to assist with any aspect of technical advice required during courses and events.

Is there an alternative e-mail address to use for Gateway?

Yes: use if you can’t get through on the usual

Where can I park close to Gateway?

Because the local cheaper pay and display car parks fill-up very quickly, we recommend 3 larger car parks within 10 minutes walk.  These are:

St Johns Shopping Centre L1 1LQ, Queens Square Q Park L1 1RH, and The Liner Hotel L3 5QB